Jom777 Terms and Conditions — Your Complete Platform Usage Guide

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website, mobile application, and all services provided by jom777 ("Platform"). This document is a legally binding agreement between you as the user ("You" or "Player") and jom777 as the platform operator.

By accessing, registering for, or using any part of the jom777 Platform, you confirm that you have read and understood these Terms and agree to be bound by them. This acceptance includes any additional policies, guidelines, or rules that may be issued from time to time and published on the Platform.

Jom777 reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Platform following any changes constitutes your acceptance of the updated Terms.

2. Eligibility and Account Registration

To register and use the jom777 Platform, you must meet the following eligibility requirements:

• Aged 18 years and above or the age of majority as defined in your jurisdiction of residence, whichever is higher.
• Not residing in a country or territory where the use of this type of platform is prohibited by local law.
• Not currently on a self-exclusion list or prohibited from using online betting platforms.
• Having full legal capacity to enter into a binding agreement.

Each individual is only permitted to register one (1) account only at jom777. Multiple account registrations are strictly prohibited and may result in the freezing of all associated accounts and the forfeiture of all funds in those accounts without compensation.

Upon registration, you are required to provide truthful, accurate, and up-to-date information. jom777 conducts a rigorous Customer Identity Verification (KYC) process. You may be asked to submit a copy of your identification document, proof of address, and proof of ownership of your payment method before your first withdrawal is processed.

3. Deposits and Withdrawals

Jom777 supports a variety of deposit and withdrawal methods suitable for Malaysian players, including FPX, Touch 'n Go eWallet, GrabPay, instant bank transfer, and other local payment methods. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is RM 20 per transaction.
• Deposits are typically credited to your account within minutes after successful payment confirmation.
• Jom777 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.
• Deposited funds cannot be transferred to other players or third-party accounts.

Withdrawal:

• The minimum withdrawal amount is RM 50 per request.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your jom777 account.
• Withdrawal requests that have passed KYC verification are processed within 1–3 business days.
• Jom777 reserves the right to request additional documents before approving a withdrawal in order to meet legal compliance requirements.
• Any withdrawal attempt to a third-party account will be rejected and may result in a further investigation being conducted.

4. Bonuses and Promotions

Jom777 offers a variety of bonuses and promotions from time to time for new and existing players. All bonuses are subject to the following terms and conditions:

• Each bonus has its own wagering requirement that must be fulfilled before the related funds can be withdrawn.
• The welcome bonus is only available to new accounts making their first deposit.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Jom777 reserves the right to withdraw or cancel any bonus at any time if there is suspicion of abuse or fraud.
• Bonuses cannot be transferred between accounts or to other players.
• The validity period of each bonus is as stated in the respective promotion terms. Expired bonuses will be automatically forfeited.

Jom777 uses a sophisticated monitoring system to detect abnormal betting patterns or attempts to exploit the bonus system. Any suspected attempt to abuse promotions will result in bonus cancellation and potential account suspension.

5. Game Rules

All games offered at jom777 use a Random Number Generator (RNG) that has been independently verified and audited by a recognised third-party certification body. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including jom777 itself.

• The Return to Player (RTP) percentage for each game is available for reference in the respective game information section.
• Any technical failure during gameplay that results in an invalid outcome will lead to the cancellation of that round and the wagering balance returned to your account.
• Jom777 is not liable for any losses caused by internet disruptions on the player's end during an active gaming session.
• Game outcomes that have been completed and confirmed by the system are final and cannot be disputed unless there is clear, verifiable evidence of a technical failure.
• Jom777 reserves the right to remove any game from the platform at any time without prior notice.

6. Account Security

The security of your account is a shared responsibility between you and jom777. You are fully responsible for:

• Keep your username and password confidential at all times.
• Ensuring that no one else uses your account, including family members.
• Using a strong password and changing it regularly.
• Enabling two-factor authentication (2FA) for an added layer of security.
• Reporting to the jom777 support team immediately if you suspect your account has been accessed without authorisation.

Jom777 will never ask for your password via email, SMS, live chat, or any other communication channel. If you receive any communication requesting your password on behalf of jom777, please disregard it and report it to our security team immediately.

7. Prohibited Activities

The following activities are strictly prohibited on the jom777 platform and may result in immediate suspension or permanent closure of your account, freezing of funds, and legal action where applicable:

• Identity Fraud — registering using false information or stealing another person's identity.
• Duplicate accounts — owning or operating more than one active account.
• Money Laundering — using the platform to process or conceal funds obtained through illegal means.
• Bonus Abuse — using multiple accounts, fraudulent payment methods, or deceptive strategies to obtain bonuses unlawfully.
• Use of Automated Software — using bots, scripts, or third-party software to automate gameplay or exploit the system.
• Collusion — colluding with other players to manipulate game outcomes, particularly in poker or Live Casino games.
• Use by Minors — allowing or facilitating minors to access or use the platform.

8. Responsible Gaming

Jom777 is fully committed to promoting responsible gaming practices. We provide a range of control tools that you can use at any time through your account settings:

• Daily, weekly, and monthly deposit limits that you can set yourself.
• Loss limits to control the amount you can lose within a given period.
• Session time limits to remind you when your play time has reached the set threshold.
• Temporary cooling-off period options ranging from 24 hours to 30 days.
• Long-term or permanent self-exclusion if you feel you need to stop completely.

If you are concerned about your own or a loved one's gaming habits, please visit the Responsible Gaming us for more information and available support resources.

9. Limitation of Liability

Jom777 shall not be held liable for any loss or damage arising from:

• Internet service disruptions, network issues, or hardware failures on the player's end.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Valid game outcomes generated by a certified RNG system.
• Any action taken by jom777 based on false information you have provided.

Under no circumstances shall jom777's maximum liability to you exceed the total active balance in your account at the time the claim is made.

10. Account Closure and Suspension

Jom777 reserves the right to suspend or close a player's account at any time without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Identity verification failed or false information was provided during registration or KYC.
• Suspected fraudulent activity, money laundering, or collusion.
• Requests from relevant legal authorities.
• Account inactive for more than 12 consecutive months.

You may also close your account at any time by contacting our support team. Any valid balance in your account will be returned after all withdrawal conditions are met and there are no outstanding compliance issues.

11. Amendments to Terms and Conditions

Jom777 reserves the right to amend, update, or replace these Terms and Conditions at any time. Any material changes will be communicated to players via a notice on the website or by email at least 7 days before the changes take effect, unless the changes are required immediately for legal or security reasons.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the amended Terms. If you do not agree with the amendments, you have the right to close your account before the changes take effect.

12. Jurisdiction and Dispute Resolution

These Terms and Conditions and any disputes arising from them are governed by applicable law. jom777 is committed to resolving any complaints or disputes in a fair and transparent manner.

If you have a complaint, please follow these steps:

1. Contact the jom777 customer support team via live chat or email to resolve issues directly.
2. If the issue cannot be resolved within 14 days, you may request a review by jom777's senior management.
3. If it remains unresolved, both parties agree to settle the dispute through a mutually agreed independent arbitration process.

The Bahasa Melayu version of this document is the primary reference version. In the event of any discrepancy between a translation in another language and the Bahasa Melayu version, the Bahasa Melayu version shall serve as the definitive reference.